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9-1-1 Goes To Springfield

9-1-1 Goes To Springfield

May 22nd, 2019

State House Inn 
101 East Adams Street 
Springfield, IL 62701

10:00am – 11:00am – Legislative Committee Meeting/Update

11:00am – 12:00pm – Guest Speakers (program to be announced)

12:00pm – 1:00pm – Lunch Provided

1:00pm – Visit Capital meet with Legislators (pre-arranged appointments)

Please join INENA, IL APCO, and the Joint Legislative Committee at 9-1-1 Goes To Springfield-2019. This year’s event will be held at the State House Inn (Red Roof) beginning with a legislative committee meeting and legislative update, followed by guest speakers, lunch, and visits to the legislators.

Stay tuned for the announcement on our guest speakers and tips on making appointments with your legislators, but in the meantime we are requesting your cooperation to RSVP for this event to guarantee all attendees have a seat and a meal. RSVP’s for those attending must be in no later than May 14th. Thank you.


Illinois NG9-1-1 Feasibility Report Posted
The Illinois Office of the Statewide 9-1-1 Administrator has posted the Illinois NG9-1-1 Feasibility Report as authored by Mission Critical Partners Inc. 

You may download a copy at: CLICK HERE

Surcharge breakdown proposed in SB1839
Today we received the breakout on the proposed surcharge increase of $1.50. Communities will see a total surcharge for each device that dials 9-1-1 increase from the current $0.56 cents to $1.13 a line from Jan. 1, 2018 until June 2020 after that time it drops down to $1.05 with the $.08 being placed into the grants fund for the statewide NextGen 9-1-1 Project.

The most important part of this bill and why we need to reach out to our legislators between now and Monday is without action being taken we will not receive any 9-1-1 funding after it sunsets on this coming June 30th. This means none of our communities will receive 9-1-1 surcharge and the State of IL will not receive their portion of the surcharge to pay for the 9-1-1 phone line trunks that deliver 911 to our centers.

We understand that without language it is difficult to ask for support on the SB1839 and the $1.50 surcharge, but we should still ask our legislators to take action on 9-1-1.
This holiday weekend is crucial to 9-1-1, action must be taken as this all will be done by Wednesday when the session ends. We are asking our members and all 9-1-1 systems to send staff to pack the room for the Executive Committee hearing taking place at the State Capitol - Room 118 at 9:00 a.m. on Tuesday, May 30th. Make sure to wear your uniforms or other apparel that identifies you as 9-1-1. In addition to this please make sure you check the list serves as well as Facebook on Tuesday morning around 8:00 a.m. for further direction on our call to action which may include immediate action on completing witness slips.
Thank you,
President Beitel and President Reynolds

9-1-1 Changes in Illinois
A summary of changes to 9-1-1 from this legislation is attached for your review. The information presented is based on our best knowledge as of today's date. We are not suggesting a form letter, as we are asking you to personalize your correspondence with an emphasis on your PSAP's important role in Public Safety.

Please direct questions reference to this information to the Joint Legislative Committee's Members or the Chapter Presidents.

Thank you for your assistance in this matter.  

CLICK HERE for addition information.

9-1-1 Services Advisory Board - Overview
P.A. 98-0634 made a number of important changes for 9-1-1 service in Illinois, including providing additional surcharge revenue for 9-1-1 systems throughout the state, a mechanism for payment of outstanding invoices for wireless carriers, and establishing new financial reporting requirements for 9-1-1 systems. The law creates a Statewide 9-1-1 Administrator within the Department of the IL State Police. The new law addressed most of the recommendations and observations from the 9-1-1 Services Advisory Board's April 2014 report to the General Assembly; it extended the existence of the Board to July 1, 2015, and expanded the Board's membership from 11 to 18. The Board is required to work with the ICC to submit another report to the General Assembly by April 1, 2015.

The 9-1-1 Services Advisory Board Web Page is at 

9-1-1 Services Advisory Board - Members

    Board Members

    • State Representative John Bradley, Member appointed by the Speaker of the House of Representatives
    • State Representative Don Moffitt, Member appointed by the Minority Leader of the House of Representatives
    • State Senator John Sullivan, Member appointed by the President of the Senate
    • State Senator Darin LaHood, Member appointed by the Minority Leader of the Senate
    • Marci Elliott, Representing the Illinois Commerce Commission
    • Larry Deetjen, Representing the Illinois chapter of the National Emergency Number Association
    • Ralph Caldwell, Representing the Illinois chapter of the Association of Public-Safety Communications Officials
    • Jana Fear, Representing a county 9-1-1 system from a county with a population of 50,000 or less
    • Glenna Johnson, Representing a county 9-1-1 system from a county with a population between 50,000 and 250,000
    • Linda Zerwin, Representing a county 9-1-1 system from a county with a population of 250,000 or more
    • Deno Perdiou, Representing an incumbent local exchange 9-1-1 system provider
    • Deborah Prather, Representing a non-incumbent local exchange 9-1-1 system provider
    • Patrick Fucik, Representing a large wireless carrier
    • Colleen Wright, Representing a small wireless carrier
    • Karen Boswell, Representing the Illinois Telecommunications Association
    • Colonel Kelly Walter, Representing the Illinois State Police
    • Bradley Bloom, Representing the Illinois Association of Chiefs of Police
    • David Clague, Representing the Illinois Sheriffs' Association

House Bill 2453 has passed both houses in the General Assembly
HB 2453 has passed both houses
Our thanks to you, the members of INENA and ILAPCO, the Legislative Committee and especially to Mr. John Lowder. We would also like to thank our public safety partners who helped us!

llinois Poison Control Center will NOT be funded by using wireless 9-1-1 funds. This issue was resolved in other budget-and-appropriations legislation where a more appropriate source of sustained funding was found.

Summary of the legislation:

1) Require 9-1-1 systems (including Chicago) to submit audited financial reports by October 1, 2014, and annual financial reports beginning in 2016. If a 9-1-1 system fails to submit the required reports their monthly grants shall be suspended and withheld until the
monthly reports are filed. Monthly grants held for 12 months or more shall be forfeited and distributed proportionally to the other 9-1-1 systems.

2) Beginning July 1, 2015, establish a statewide 9-1-1 Administrator within the State Police to develop and implement a uniform statewide network outside of Chicago. While many of us have concerns on this issue, it was thought that the ISP may be better suited to be an
advocate for 9-1-1 as opposed to the ICC as a regulator of 9-1-1.

3) Extend the 9-1-1 Services Advisory Board, add 7 additional members (two from each legislative leader (4 total), a representative from the IL Sheriffs Association, the IL Association of Chiefs of Police, and the Director or designee of the State Police, and require the Board to
develop a plan (by 4/1/15) for the creation of the uniform statewide network (outside of Chicago), including recommendations on:
• The structure of the statewide network;
• A plan and timeline for the transition to a statewide network;
• Consolidation of 9-1-1 systems and services;
• A plan for the implementation of the statewide Next Generation 9-1-1;
• A list of costs for which moneys from the Wireless Service Emergency Fund should not be used;
• The costs necessary for 9-1-1 systems to adequately function;
• The adequate amount of the wireless surcharge in order to support sufficient 9-1-1 services;
• A plan and timeline for payment of past due reimbursements to wireless carriers; and
• The proper division of responsibilities between the State Police and the ICC.

4) Keeps the wireless 9-1-1 surcharge outside of Chicago at $0.73, but change the distribution. Reduce the amount that goes to carriers and increase the amount given to all 9-1-1 systems, with additional funding going to financially strapped boards (those in counties with less than
100,000 people). The proposal distributes the surcharge as follows:
• $0.65 (currently $0.5725) into the Wireless Service Emergency Fund to be distributed to 9-1-1 systems based on the number of subscribers;
• $0.02 into the Wireless Service Emergency Fund distributed in equal amounts to County Emergency Telephone Boards in counties with a population under 100,000;
• $0.05 (currently $0.1475) to the Wireless Carrier Reimbursement Fund to reimburse wireless carriers for administrative expenses; and
• $0.01 to ICC for administrative expenses.

5) Allow Chicago, by ordinance, to increase the monthly 9-1-1 charges on wireline, wireless, and prepaid cell phones. The City currently imposes these fees by ordinance, subject to a cap established by law. The proposal increases all three of these caps. As a result, Chicago
could impose monthly fees of up to $3.90 for landlines and wireless and up to 9% of the transaction cost for prepaid cell phones. These increases will be in effect until July 1, 2015 at which time they are scheduled to revert to the current rates.

• Wireline: Under current law, any county or municipality, except Chicago, may impose a 9-1-1 fee on wireline services (no cap on the fee). For Chicago, the wireline fee is capped at $2.50. The proposal gives Chicago authority to increase their fee up to the highest monthly
wireline surcharge imposed by any county or municipality (currently $3.90 in Putnam County).
• Wireless: Under current law, Chicago may impose a fee up to $2.50. The proposal allows Chicago to impose a fee up to the highest monthly wireline surcharge imposed by any county or municipality (currently $3.90 in Putnam County).
• Prepaid cell phones: Current law allows Chicago to impose a fee up to 7% of the transaction amount. The proposal allows Chicago to charge up to 9% of the transaction amount.

6) Remove the cap on monthly reimbursements, which allows carriers to seek more funds from the Carrier Reimbursement Fund in order to pay off unpaid bills. This does not change the amount of money that will be distributed to the Fund.

7) Extend the Wireless Emergency Telephone Safety Act to July 1, 2015 (sunsets July 1, 2014). This date corresponds with the sunset for telecom and video laws.

There is more work to do during the next legislative session.

David Tuttle & Ralph Caldwell
Co-Chairs of the INENA/ILAPCO Legislative Committee

Public Act 98-0332
A memo dated August 22, 2013 was recently sent out by the Illinois Commerce Commission concerning a new piece of legislation, Public Act 98-0332, which requires the creation of a State 9-1-1 Directory. There appears to be much confusion regarding what should be provided for this directory. Please understand that nothing in this legislation requires you to change your current transfer procedures that allow you to transfer through the selective router to 9-1-1 trunks which allow for ANI and ALI.

The legislation was meant to create another resource for 9-1-1 systems to use State wide in the event that a 9-1-1 system does not have the capability to transfer to your 9-1-1 trunks through the selective router. The intent behind the legislation was to obtain one dialable emergency telephone number per 9-1-1 system for use by remote 9-1-1 systems that can’t access your system through the normal transfer scenarios. Please DO NOT provide the back door number to your 9-1-1 trunks.

Also please provide only ONE number to a primary PSAP within your 9-1-1 system. The legislation does not give the Commission the authority to collect or maintain a more detailed list of emergency telephone numbers for every PSAP in your 9-1-1 system nor does it give the Commission the legal responsibility to build a more detailed directory that would identify each community and what PSAP in the State of Illinois serves that community. That would require much more detail and would produce a very different type of directory. Understand that the Commission is limited to acquiring the information and creating the document that legislation directs it to acquire and create.

Please be advised that your system is obligated by law to provide a 10 digit emergency telephone number and a copy of your SOPs for call transferring, call forwarding, or call relaying a 9-1-1 call. A sample SOP is being drafted by the legislative committee for your use and should be available by December 1, 2013.

For those of you who have not read the legislation, here is the section that states your legal obligation:

“The Commission shall prepare a directory of all authorized 9-1-1 systems in the State of Illinois. The directory shall include an emergency 10-digit telephone number for a Primary Public Safety Answering Point located in each 9-1-1 system to which 9-1-1 calls from another jurisdiction can be transferred. This directory shall be made available to each 9-1-1 authority for its use in establishing standard operating procedures regarding calls outside its 9-1-1 jurisdiction.

Each 9-1-1 system shall provide the Manager of the Commission’s 9-1-1 Program with the following information:

1) A 10 digit emergency Telephone number to which 9-1-1 calls originating in another 9-1-1 jurisdiction can be transferred. Each 9-1-1 system shall provide the Commission with any changes to this number immediately upon the change occurring. Each 9-1-1 system shall provide this 10-digit emergency telephone number to the Manager of the Commission’s 9-1-1 Program within 30 days of the effective date of this amendatory Act of the 98th General Assembly.

2) Its standard operating procedures describing the manner in which the 9-1-1 calls originating within its jurisdiction, but which should properly be answered and dispatched by another 9-1-1 system, to the appropriate 9-1-1 system. Each 9-1-1 system shall provide the standard operating procedures to the Manager of the Commission’s 9-1-1 Program within 180 days of the effective date of this amendatory Acto of the 98thGeneral Assembly.

You should also include the following statement when you provide the information----

I ask that the following information be kept confidential and only used by 9-1-1 for the purposes of transferring, forwarding, or relaying a 9-1-1 call as outlined in the Public Act 98-0332 and that the State Directory not be made available to the public.

Ralph Caldwell
David Tuttle
IL APCO/IL NENA Legislative co-chairs